Centre for Health and Social Research

“You’ve got mail” – testing an SMS-based intervention to increase adherence among heart failure patients

Heart failure (HF) imposes a significant burden on the Australian healthcare system, consuming around 1-2% of the healthcare budget. The aim of this study is to examine the feasibility of SMS text messaging to improve adherence in HF self-care behaviours and reduce hospital readmissions; and to inform future technology-based interventions.

The project takes a social marketing approach to ensure that the intervention engages and empowers these vulnerable consumers; with the materials and protocol developed in consultation with the HF patient participants. The evaluation will consist of quantitative (interviews), qualitative (surveys at three time-points) and process elements (delivery of messages).